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Shipping & Returns

We want you to be satisfied with your purchase from us. If you are dissatisfied with the product in any way, you can return it to us free of charge providing your return abides by the return as stated below.

If for any reason you are not satisfied with your goods, you have the right to return them and get your money back. You must return the goods to us within 28 days. Sale items can only be returned within 7 days of receipt. The right of withdrawal does not constitute your legal right of withdrawal, the details of which are on the order cancellation section of the website.

You can return the product and a refund if:
She came back to our returns. See return instruction return process. They have not been damaged, washed, altered or overly worn and must have the original packaging, labeling and Timberland return form at the bottom of the packing list (with the delivered goods included). You must return your package (s) to us with the printable reversed label on our website.

We will do everything we can to take care of your return quickly. It may take up to two billing periods for the loan to appear on your bank statement. Returns prioritized with complete documentation. Note that Timberland is not responsible for any returned items lost during transportation to us. Please keep the UPS tracking number until your order has been credited.

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